Shipping and Delivary

At Kesartown, we are dedicated to ensuring the swift and secure delivery of your premium saffron and exquisite dry fruits. We have partnered with trusted courier services, including DTDC, Delivary, Shree Maruti, and more, to provide you with reliable shipping options. Please read our shipping and delivery policy to understand how your order will be processed, shipped, and delivered to your doorstep.

1. Order Processing: Once you place an order on our website, our team processes it promptly. Orders are usually processed within 1-2 business days, excluding weekends and public holidays. You will receive an email confirmation with your order details and tracking information once your order has been dispatched.

2. Shipping Partners: We collaborate with reputable courier services, such as DTDC, Delivary, Shree Maruti, and others, to ensure timely and efficient delivery of your products. The choice of the shipping partner depends on your location and the fastest available service in your area.

3. Estimated Delivery Time: The estimated delivery time for your order will be provided during the checkout process. Please note that delivery times may vary based on your location, courier service, and any unforeseen circumstances. Rest assured, we make every effort to ensure your order reaches you as quickly as possible.

4. Tracking Your Order: We offer a convenient order tracking feature on our website. Once your order is dispatched, you can track its journey in real-time using the unique tracking number provided in your confirmation email. Simply visit our website, go to the “Track Order” section, enter your tracking number, and get instant updates on the status of your delivery.

5. Undeliverable Packages: In the rare event that a package is undeliverable due to incorrect or incomplete address details provided by the customer, our shipping partner will make reasonable attempts to contact you. If the package remains undeliverable, it will be returned to us. Please ensure that your shipping address is accurate and complete to avoid any delivery issues.

6. Contact Us: If you have any questions or concerns about your order, shipping, or delivery, please do not hesitate to contact our customer support team at support@kesartown.com. We are here to assist you and ensure that your Kesartown products reach you in perfect condition and on time.

Thank you for choosing Kesartown. We appreciate your trust in our services. Happy shopping, and enjoy your premium saffron and delightful dry fruits!